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Practical guidance for staff, pupils and parents
Plain-English guidance, no jargon and no scare tactics. Browse the in-depth guides or skim the topic overviews below.
- Most scams work by rushing you. A pause and a quick check beats nearly all of them.
- Something just happened? Go to Incident guidance first.
- Not sure where to start? The three quick questions take under a minute.
For your school
Incident guidanceStep by step if something goes wrong: for a pupil, your own account or the school's systems.
Sextortion: a free pack for schoolsWhat to do when a pupil tells you, an assembly, a lesson plan and a letter for parents.
Little Sage in classTen short lessons for ages 5 to 7 to show on the class screen, with teacher notes.
Resources for schoolsOne-pagers to share with colleagues and governors.
In-depth guides
Longer plain-English articles on the topics people ask us about most.
How to spot a phishing email
The warning signs to look for, what to do if you receive one, and what to do if you clicked.
How to create a strong password
Memorable passphrases, password managers, and turning on two-step verification.
Deepfake and voice clone scams
Why 'it sounded like them' isn't proof, and the small habit that keeps you safe. Earn XP when you finish.
Fake invoices and "the boss needs this paid"
How business email compromise works in real life, and the simple second-channel check that stops it. Earn XP when you finish.
A simple verify-before-you-act habit
One short habit that quietly protects you from most online scams. Earn XP when you finish.
Sextortion: advice for parents and carers
What it is, why it targets teenage boys, and exactly what to do in the first hour. No blame, no scare tactics.
Someone is threatening to share a photo of you
For under 18s. You are not in trouble. What to do right now, and how to get the photo taken down.
Topic overviews
Quick, scannable summaries of the essentials. Items with an arrow link to a fuller guide.
Staying safe online
Simple, practical steps you can take today to protect yourself, your family, and your devices.
Last updated: 29 April 2026
Use a different password for each important account. A password manager can remember them all for you, so you only need to remember one.
Read the full guideUpdates often fix security issues. Turning on automatic updates is one of the easiest things you can do to stay protected.
If a message pressures you to act quickly, asks for personal details, or comes from an unexpected sender, take a moment to check before responding.
Read the full guideCommon scams explained
Plain-English breakdowns of the most common scams, what they look like and how to spot them.
Last updated: 29 April 2026
These are messages designed to look like they come from a trusted organisation, like your bank or a delivery company, to get you to share login details or payment information.
Read the full guideCriminals may call pretending to be from your bank, the police, or a government agency. A genuine organisation will never pressure you to act immediately or ask for your PIN.
What to do if something goes wrong
Clear, step-by-step guidance if you think something isn't right or your accounts have been compromised.
Last updated: 29 April 2026
Don't panic. Close the page, run a security scan on your device if you can, and change the password for any account you may have entered details into.
Contact your bank straight away if financial details were involved. Change passwords for any affected accounts and keep an eye on your statements for anything unusual.
You can report suspicious activity to Report Fraud (England, Wales, and Northern Ireland) or Police Scotland. There's no judgement, reporting helps protect others too. Contact: Report Fraud (0300 123 2040) or Police Scotland (101).
Where to go next
More ways to learn, check, and stay aware.
Want to know where you stand?
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