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    Practical guidance for staff, pupils and parents

    Plain-English guidance, no jargon and no scare tactics. Browse the in-depth guides or skim the topic overviews below.

    • Most scams work by rushing you. A pause and a quick check beats nearly all of them.
    • Something just happened? Go to Incident guidance first.
    • Not sure where to start? The three quick questions take under a minute.

    For your school

    Topic overviews

    Quick, scannable summaries of the essentials. Items with an arrow link to a fuller guide.

    Staying safe online

    Simple, practical steps you can take today to protect yourself, your family, and your devices.

    Last updated: 29 April 2026

    What you share online

    Most online risks start with small details we share every day, not just passwords or clicks.

    Last updated: 29 April 2026

    Your social media profile and online risk

    Criminals don't always attack directly. Often they research first, looking at job titles, employers, locations, and routines shared publicly online. A complete, public profile makes that research easy.

    What looks harmless, and what it gives away

    Announcing a new job tells criminals who employs you and that you're unfamiliar with internal processes. Posting holiday photos in real time signals your home is empty. A team photo with ID lanyards visible can reveal staff names and access levels. None of these feel risky in the moment, but together they build a picture.

    Simple habits that reduce your exposure

    You don't need to stop using social media. A few habits make a real difference: keep profiles private where possible, remove phone numbers and precise locations from your bio, and review what's visible to people outside your network. It takes less than 10 minutes.

    If you've posted something you're worried about

    Don't panic. Start by changing the privacy setting on the post to limit who can see it, don't delete it immediately, as that won't undo who has already seen it. If the post contained financial details or passwords, take those steps now. Otherwise, tighten your settings and keep an eye out for unexpected contact in the coming days.

    Common scams explained

    Plain-English breakdowns of the most common scams, what they look like and how to spot them.

    Last updated: 29 April 2026

    Phishing emails and fake messages

    These are messages designed to look like they come from a trusted organisation, like your bank or a delivery company, to get you to share login details or payment information.

    Read the full guide
    Phone scams and impersonation calls

    Criminals may call pretending to be from your bank, the police, or a government agency. A genuine organisation will never pressure you to act immediately or ask for your PIN.

    What to do if something goes wrong

    Clear, step-by-step guidance if you think something isn't right or your accounts have been compromised.

    Last updated: 29 April 2026

    What to do if you clicked a suspicious link

    Don't panic. Close the page, run a security scan on your device if you can, and change the password for any account you may have entered details into.

    What to do if you shared personal information

    Contact your bank straight away if financial details were involved. Change passwords for any affected accounts and keep an eye on your statements for anything unusual.

    When and how to get help

    You can report suspicious activity to Report Fraud (England, Wales, and Northern Ireland) or Police Scotland. There's no judgement, reporting helps protect others too. Contact: Report Fraud (0300 123 2040) or Police Scotland (101).

    Where to go next

    More ways to learn, check, and stay aware.

    Want to know where you stand?

    Take the free Online Safe Schools check (under 5 minutes) and get a personalised score with clear, practical next steps. No jargon, no scare tactics.

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